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Connect Omnisend to Leat

Omnisend is an email and SMS marketing platform. Connecting it to Leat lets you use your loyalty data in Omnisend, for example to reward contacts with points or to send them vouchers and rewards.

The app is built by Omnisend. It's free on the Leat side. You install it in Leat, create an access token, and Omnisend finishes the connection on their side.

Install the integration in Leat

  1. In the dashboard, go to Apps, then Integrations.
  2. On the Marketplace page, search for Omnisend and open it.
  3. Click Install. You land on the Omnisend integration page, which has 2 tabs: General and Auth.

Create your access token

  1. Open the Auth tab.
  2. Click Create.
  3. Copy the Personal access token. It's only shown once, so store it somewhere safe before you close the dialog.

The token doesn't expire. After you've created it, the Auth tab shows it masked, with Last used at and its Status.

Omnisend uses a personal access token. There's no client ID or client secret for this integration.

Connect Leat in Omnisend

Get in touch with your Omnisend point of contact to finish the integration. They set up the Leat connection on the Omnisend side and ask you for the personal access token you just created.

Which Leat data and events Omnisend picks up, and which automations it can start from them, is set up on the Omnisend side. Your Omnisend contact can tell you what's available for your account.

Rotate or revoke the token

Both are on the Auth tab, in the menus next to the token and next to its status:

  • Rotate secret gives you a new personal access token. Confirm in the dialog, then copy the new token: it's only shown once. The old one stops working immediately, so pass the new one to Omnisend straight away or the connection stops.
  • Revoke access blocks every incoming API request from this integration right away, once you confirm in the dialog. Use it if you think the token has leaked. The token is removed, and the tab shows Missing credentials with a Create button, so you can issue a new one when you're ready.

When nothing arrives in Omnisend

  • Open the Auth tab. If it shows Missing credentials, there's no token: the token was revoked or never created. Click Create and give the new token to Omnisend.
  • Look at Last used at. Not used yet, or a time long ago, means Omnisend isn't reaching us. Check with Omnisend that they have the current token, especially after you've used Rotate secret.

Questions about the Omnisend side of the integration, its campaigns and its automations are best taken to the Omnisend support team, through the in-app chat or at support@omnisend.com.

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