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Entering the amount first and then scanning the card in the Business App

By default, the Business App asks staff to scan the contact's card first and then enter the amount. You can turn that around in the device's Business App configuration, with the Order of screens setting in the Loyalty section.

Change the order

  1. Go to Apps → Business App.
  2. In the left menu, click Configuration.
  3. Open the configuration your device uses. If you don't have one yet, click New configuration.
  4. In the Loyalty section, click Edit settings, set Order of screens to Amount First and click Save changes.

The options are:

  • Scan First: scan the card, then enter the amount. This is the default.
  • Amount First: enter the amount, then scan the card.
  • POS Flow (old): an older flow. You don't need it for this.
  • Scan only: scan the card without entering an amount. The amount step is skipped.

The setting only applies to devices linked to the configuration. To link a device, go to the configuration's Devices section, click Edit linked devices, add the device under Linked devices and click Save changes. The device's own page under Apps → Business App → Devices shows which configuration it is linked to, under Linked to.

The device picks up the saved configuration the next time the Business App is opened or comes back to the foreground. To send it straight away, go to Apps → Business App → Devices, open the device and click Actions → Update settings while the app is open on the device. On the device itself, Settings → Fetch the latest settings in the app's menu does the same.

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