Using the Business App without Wi-Fi

The Business App needs an internet connection for everything it does. Each scan, transaction, top-up and redemption is checked and saved by Leat the moment staff do it, so the app has no offline mode.

It doesn't need to be Wi-Fi, though. The app works the same on any connection, as long as the device can reach the internet.

Ways to get online without Wi-Fi

• A tablet or phone with a SIM card. Many iPads and Android tablets come in a version that takes a SIM card. With a mobile data subscription from your provider, the device stays online wherever there's mobile coverage.
• A hotspot or mobile router. Turn on the hotspot of a phone, or use a 4G or 5G router, and connect the tablet to it like any other Wi-Fi network. The phone or router has to stay switched on and near the tablet.

What happens when there's no connection

• When the app opens without a connection, it shows No internet connection and To use this app your device must be connected to the internet. Get the device online and tap Try again.
• When the connection drops during a scan or a transaction, the app shows No internet connection. It doesn't keep the action to send later, so it has to be done again once the device is back online.

If the connection dropped in the middle of a transaction and you're not sure it went through, scan the contact's card and check their History tab before you do it again. That way a contact doesn't get points or a top-up twice.

For the other messages staff can see in the app, see Business App problems: updating the app and common messages.