How to delete a contact

Deleting a contact removes them from your account for good, together with everything linked to them. It can't be undone, so check you have the right contact first.

Delete a contact

1. Go to CRM → Contacts.
2. Search for the contact and open them.
3. Click the options button (the three dots) next to Assign points.
4. Choose Delete contact.
5. Confirm with Delete.

What gets deleted

The confirmation says it plainly: the action is irreversible and you lose all related data. That includes the contact's points balance, vouchers, gift cards and their history in your account.

Two contacts for the same person

If you're deleting a contact because it's a duplicate, merge the two instead. That keeps the history of both. Open one of them, click the options button next to Assign points and choose Merge.

Deleting many contacts at once

The dashboard deletes contacts one at a time. There's no bulk delete on the contacts overview. If you need to remove a large group, contact the Leat team.