What information a business profile holds
Every business profile has its own page. Click the gear icon at the top right of the dashboard to open Settings, then click Business profiles under Management. Find the profile in the Profiles list and click the row. This is what that page holds, section by section.
At the top you'll see the profile's name, its reference underneath, and a badge saying Active or Inactive.
Each section shows its saved values first. To change them, click the section's edit button, make your changes and click Save changes, or Cancel to leave them as they were.
Name and reference
Click Edit to change these.
Name is what the profile is called throughout the dashboard. It's required.
Reference is your own code for the location, up to 255 characters. It's worth knowing what it does beyond sitting in a column: wherever a profile appears in a picker, we show the reference when there is one and fall back to the name when there isn't. So if your profiles have references, those are what your colleagues will be choosing from.
Details
Click Edit details to change these.
Id and UUID are read-only. The UUID is the one integrations and API calls ask for when they need to say which location they mean, and it's the only field here you're likely to copy out.
Email is an address stored on the profile. It's filled in with your account's email address when the profile is created, and it's required, so you can change it but not empty it.
Belongs to / Falls under puts this profile under another one. It isn't shown on a Headquarters profile, which is always the top of the structure. The list only offers profiles the type allows: On site and Webshop profiles fall under the Headquarters, a Department under the Headquarters or an On site profile, and a Space or Point of Sale under the Headquarters, an On site profile or a Department. See What a business profile is in Leat.
Image is a picture for the profile, picked from your own uploads, your brand kit or Unsplash. It shows next to the name in the profiles list.
Address
You don't type an address here field by field. Click Edit address, start typing in the Address box and pick the place from the suggestions, and we fill the rest in from Google Maps. The help text under the box says the same thing. Click Save changes to save it.
What gets filled in, all read-only, is Street, House number, Postal code, City, State, Country, Latitude and Longitude. Once the address is saved, View on map lets you check the pin before you trust it.
That design is why an address is all or nothing: the coordinates come from the lookup, so there's no way to record a street without them. If the place you want isn't in Google Maps, search for the nearest address that is.
The address is used for location-based push notifications, and it's what puts the profile on the Map tab of the Schema view. A profile with no address still works normally; it just won't appear on the map, and its row in the profiles list shows the name on its own.
Custom attributes
Anything else you want to record about a location: a region, a franchise code, a store manager's name. None of these are built in. You define them under Settings → Attributes with the attribute type set to business profile, and once they exist they appear as fields here on every profile, with Manage attributes next to the heading to get back to them. Until you define one, this section shows an empty state pointing you there.
Custom attributes are also available when a filter asks about the business profile, alongside the name, reference, email and UUID.
Status, and the danger zone
A profile is either Active or Inactive, and Danger zone at the bottom of the page is where you change that.
- While the profile is active, the only button is Deactivate profile.
- Once it's inactive, you get Activate profile to switch it back on, and Delete profile.
That order is deliberate: you can't delete a profile without deactivating it first.
Deleting is refused outright when the profile has any loyalty, gift card or stripcard transactions recorded against it, and there's no way around that. Those transactions are your history and they name this profile.
Deactivating is the answer for a location you've closed. The profile stays in the dashboard, its history stays readable, and nothing new is recorded against it.
When a profile genuinely can be deleted, deleting it also removes its registers, its links to any groups, and any wallet pass locations pointing at it.
What isn't on this page
- Opening or operating hours. There's no field for them.
- The type. It's set when the profile is created and fixed after that.
- A currency or a language. Neither is set per profile.