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Setting up reward and voucher discounts for Lightspeed K-Series

Once the Lightspeed K-Series integration is installed, every reward and voucher needs a discount before it works at the till. You set it up on the reward, or on the promotion for a voucher, in the Lightspeed K-Series section of its Discount logic tab. So a €10 reward actually takes €10 off at the till.

If you haven't installed the integration yet, follow Installing the Lightspeed K-Series integration first.

Choose your discount strategy

How the discount reaches the order depends on the Discount strategy on the integration's Settings tab, under Apps → Integrations → Lightspeed K-Series:

  • Use Lightspeed discounts: each reward or voucher is linked to a discount you've created in Lightspeed.
  • Use negative price items: the discount is added to the order as a product with a negative price, and you enter the discount's type and value on the reward or voucher itself.

Click Save at the bottom of the tab to save a change.

With Use negative price items, you need a special item in Lightspeed: go to Items, create an item with the SKU LEAT-DISCOUNT-ITEM and set its price type to Manually-entered negative price. You also need this item to discount sub-items on an order, whichever strategy you use.

Set up the discount in Lightspeed

This is important with Use Lightspeed discounts. A discount that isn't set up like this is rejected at the POS, or doesn't end up on the order. In your Lightspeed back office, for every discount you link to a reward or voucher:

  1. Select all accounting groups on the discount. Do this for every discount, also one that only applies to certain items. A discount with no accounting groups, or with only some of them, can fail at the POS.
  2. Add the discount to the POS configuration your iPads use. Open the POS configuration your devices use and make sure the discount is selected there. A discount that isn't in the POS configuration isn't available on the POS.

When you link a Lightspeed discount in Leat, the same reminder shows under the discount you pick.

Important: after changing anything in Lightspeed, retrieve the latest configuration on each POS device. Until you do, nothing changes on the POS.

Set up the discount

  1. For a reward, go to Loyalty → Rewards and open it. For a voucher, go to Loyalty → Promotions & Vouchers and open its promotion.
  2. Open the Discount logic tab.
  3. In the Lightspeed K-Series section, click Link a discount, or Edit discount settings if it already has one.
  4. Choose the discount:
    • With Use Lightspeed discounts, pick one of your Lightspeed discounts under Discount Lightspeed K-Series. Its value shows below it.
    • With Use negative price items, choose the Type, Fixed number or Percentage, and fill in the Value.
  5. Under Applies to, choose what the discount applies to (see below).
  6. Click Save changes.

What the discount applies to

Pick 1 of these under Applies to:

  • Entire order: the discount applies to the whole order.
  • Item at a specific location: the discount applies to the products you select under Product, from one location's menu. Select at least 1 product.
  • Item across all locations: the discount applies to the products you select under Product, at every location.
  • Item in a specific category: the discount applies to the items in the Lightspeed accounting groups you select under Categories.

If more than 1 item on the order qualifies, the cashier is asked which one gets the discount.

Missing products or discounts

If you can't find a product or discount from Lightspeed, sync the integration again. Go to Apps → Integrations → Lightspeed K-Series, open the Sync tab and click Sync items & discounts.

Examples

These examples use Use Lightspeed discounts. In each, select all accounting groups on the Lightspeed discount and add it to your POS configuration. Check every discount you create against your own procedures and accounting requirements.

A €10 reward. In Lightspeed, create a discount of €10 off. In Leat, open the reward's Discount logic tab, pick that discount and set Applies to to Entire order.

A free drink of choice. In Lightspeed, create a 100% discount. In Leat, pick that discount, set Applies to to Item across all locations and select the drinks the contact can choose from under Product.

A 50% voucher. In Lightspeed, create a 50% discount. In Leat, open the voucher's promotion, go to Discount logic, pick that discount and set Applies to to Entire order.

What isn't possible

Conditional deals, such as 2 for 1, a deal that depends on another item being on the order (a free side with a meal) or a minimum spend, can't be enforced by the integration. Staff have to check those at the till.

To see how staff redeem rewards and vouchers on the POS, see Lightspeed K-Series: redeeming rewards and vouchers at the till.

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