Connect Square to use Leat gift cards at your Square till

The Square integration keeps your Leat gift cards in sync with Square, so a card sold in Leat can be redeemed at a Square register and the other way around. It covers gift cards only, not loyalty, promotions or vouchers.

The integration is in beta. Check gift card transactions in both Square and Leat regularly. If your Square account is in the United States, Canada or Australia, Square charges 2.5% on every amount added to a gift card in Square and deducts it from your payouts.

Connect Square

1. Go to Apps → Integrations, search the Marketplace for Square and open it.
2. Click Connect with Square.
3. Sign in to Square and grant Leat access to your gift cards.
4. Square sends you back to the Square page in Leat, which shows Square is connected.

If you see Square could not be connected, try again and make sure you granted access to gift cards. If you cancelled on Square's own screen, no message appears: click Connect with Square again.

What changes when you connect

• New gift cards in Leat get a 16-digit number. Gift cards that already exist keep their number.
• The QR code of every gift card, new and existing, gets a prefix so a Square register can scan it. Existing QR codes still scan in Leat.
• Leat reads your locations from Square, so you can map them to business profiles.
• From then on, gift cards and gift card transactions are synced both ways.

The new numbering stays in place if you uninstall, so cards issued for Square keep working.

Map your Square locations

Every gift card transaction is booked on a business profile in Leat, so each Square location needs one. On the Square page, under Locations, choose a Business profile for each Square location and click Save.

If you have exactly 1 Square location and 1 business profile, they're mapped for you when you connect.

What syncs

From Square to Leat:

• A gift card created in Square, for example sold at the till, is created in Leat with the same number.
• Activations, top-ups, redemptions, refunds, balance adjustments and cleared balances are booked on the card in Leat, on the business profile of the Square location where they happened.
• A card that Square deactivates or blocks is switched off in Leat. A card Square unblocks is switched back on.

From Leat to Square:

• A gift card created in Leat is created in Square.
• Gift card transactions in Leat are booked in Square, at the Square location mapped to the transaction's business profile. A transaction without a business profile is booked at your Square Main location.

Switching a gift card off in Leat doesn't switch it off in Square.

Gift cards from before you connected

Gift cards you created in Leat before connecting Square don't exist in Square yet, so they can't be used at a Square register. Ask the Leat team to copy them to Square with their current balance. In the United States, Canada and Australia, Square's 2.5% fee applies to that balance too.

When a transaction doesn't show up

• A Square sale isn't in Leat. The Square location probably has no business profile, so the transaction had nowhere to be booked. Map every location before you use gift cards there, and let the Leat team know which transactions are missing.
• A Leat transaction isn't in Square. The business profile it was made on isn't mapped to any Square location. Map it on the Square page.
• An older card is rejected at the Square till. It was created before you connected Square. See the section above.
• The page says Not connected to Square. Click Connect with Square and grant access again. Once connected, the same button reads Reconnect with Square.

Uninstall

Click Uninstall on the Square page and confirm with Uninstall. This removes the connection, our access to your Square gift cards and your location mappings. Your gift cards in Leat aren't affected, and you can connect again later. If you do, map your Square locations again.