All articles
243 articles
- Adding a contact by hand
- Adding a gift card to Apple Wallet or Google Wallet
- Adding and correcting a contact's balance
- Adding a voucher, gift card, points or a wallet pass to an email
- Adding a wallet pass button to a Klaviyo email
- Adding your terms and conditions
- Adjusting reCAPTCHA on a form
- Automated emails: setting one up for any trigger
- Automation actions: everything an automation can do
- Automation: best practices
- Automation triggers: every event that can start an automation
- Bounces and spam reports: why a contact stopped receiving your emails, and what to do
- Build a custom integration with the Leat API
- Building dashboards and charts in insights
- Business App problems: updating the app and common messages
- Campaigns: sending a one-off email, and every option
- Can I send a push message to everyone with a wallet pass?
- Changing a contact's email address
- Changing the cookie banner your contacts see
- Changing the currency symbol in the Business App (for example € to £)
- Changing the email address you log in with
- Changing the maximum number of points a contact can hold
- Checklist: before you go live
- Checklist: setting up gift cards
- Cleaning up old or inactive contacts without deleting them
- Combining filters with And and Or, and choosing the right operator
- Connecting unTill to Leat
- Connecting your email domain so emails come from your own address
- Connect Omnisend to Leat
- Connect Square to use Leat gift cards at your Square till
- Connect your own domain to the contacts portal
- Contact history and activity log
- Contact identifiers: what they are, how to verify them, and how to deactivate or reset one
- Contact lists: best practices
- Create a register and access token for each till
- Creating a contact list
- Custom attributes: what they are, how to create one and where to use them
- Downloading your invoices
- Editing the subscription preferences page your contacts see
- Email campaign statistics
- Entering the amount first and then scanning the card in the Business App
- Excluding products from order rules
- Finding gift card balances and transactions
- Finding the UUID of a business profile
- Find, install or request an integration
- Fraud risk reports
- GDPR and your contacts: what you're responsible for, and how Leat helps
- Generate vouchers, gift cards, loyalty tokens and card numbers in bulk
- Getting more out of your email marketing: best practices
- Getting notified about pending gift card transactions
- Gift card settlements
- Gift cards vs vouchers, and every way to hand each of them out
- Glossary: keywords and terms to know
- How to access a contact's profile and adjust their data
- How to access beta features
- How to add a branch or shop to your account
- How to add a GIF to an email
- How to add an unsubscribe link to an email
- How to add a video to an email
- How to add links, buttons and social icons to an email
- How to add points through an automation
- How to adjust your billing address
- How to adjust your payment details
- How to build an automation
- How to cancel your subscription
- How to change the address in your account
- How to change the currency in your dashboard
- How to change the language of your dashboard
- How to check if a recipient received their digital gift card
- How to check whether an automation is actually working
- How to configure a Captive WiFi integration
- How to configure a Deliverect integration
- How to configure a Foodticket integration
- How to configure a Jamezz integration
- How to configure a Kurve integration
- How to configure a me&u integration
- How to configure and design your wallet pass
- How to configure an Oracle Simphony integration
- How to configure an Ordermonkey integration
- How to configure a Shopware integration
- How to configure a Storekit integration
- How to configure a Syrve integration
- How to configure a Techno Data Systems integration
- How to configure a Toast integration
- How to configure a Trivec integration
- How to configure a Zapier integration
- How to configure a Zenchef integration
- How to configure earn rules
- How to configure geolocation push notifications for your wallet pass
- How to configure loyalty tiers
- How to configure the contacts portal
- How to configure the design of your widget
- How to configure the MplusKASSA integration
- How to configure the Open Retail Solutions integration
- How to configure your brand kit
- How to connect Claude or ChatGPT to your Leat account (AI Assistant integration)
- How to create a copy of a form
- How to create a CRM segment
- How to create a form
- How to create a gift card manually
- How to create a gift card transaction
- How to create an email
- How to create a new user role
- How to create a reward: physical or digital
- How to create a voucher
- How to create email templates
- How to create gift card programs
- How to create gift card recipient emails
- How to deactivate a gift card
- How to delete a contact
- How to edit the columns in the contact overview page
- How to embed a form on your website
- How to export contacts and contact lists
- How to export gift card data
- How to format your CSV file for an import
- How to get insights into your token usage
- How to get your contacts to the contacts portal
- How to import a list of contacts
- How to import existing loyalty cards
- How to import gift cards with balances
- How to import loyalty points and transactions
- How to install the Leat plugin on WooCommerce
- How to install the loyalty widget on your website
- How to keep your emails out of the spam folder
- How to market your program to get more sign-ups?
- How to monitor the success of a specific reward
- How to remove loyalty points after a period of inactivity
- How to re-send a digital gift card email
- How to save an email you're currently designing as a template
- How to see and export the submissions of a form
- How to see which automations an automated email is used in
- How to send an email to one contact
- How to send a proper test campaign
- How to send a voucher to one contact
- How to set up a Klaviyo integration
- How to set up an Orderbilly integration
- How to set up a Prepaid program
- How to set up a referral program
- How to set up a Tevalis integration
- How to set up rewards and vouchers for Orderbilly
- How to set up the Shopify customer account page
- How to start an automation after a specific point threshold
- How to use tags to personalize your emails
- How to view and export loyalty transactions
- Ideas for earn rules
- Image sizes and shapes: what to upload where
- Installing the Leat app in Shopify and connecting your Leat account
- Installing the Lightspeed K-Series integration
- Installing the Lightspeed X-Series integration
- Installing the Shopify POS integration
- Inviting a user to your dashboard
- Invoices for gift cards and prepaid credit you sell
- Issuing gift cards to a group of contacts in one go
- Issuing points to a group of contacts, once or on a schedule
- Issuing vouchers to a group of contacts, once or on a schedule
- Join a Leat webinar or watch a recording
- Letting recipients download their digital gift card as a PDF
- Lightspeed K-Series: Integration Troubleshooting
- Lightspeed K-Series: redeeming rewards and vouchers at the till
- Lightspeed K-Series settings: the Settings, Advanced and Locations tabs explained
- Linking a Mollie account
- Linking a Stripe account
- Linking a tablet or phone to the Business App with a link token, and managing your devices
- Login and register emails for your contacts
- Loyalty analytics: what the cards mean and how to improve them
- Loyalty statistics in Insights
- Loyalty tokens: points a contact claims through a link or QR code
- Managing a single voucher: its status, tabs and actions
- Merging two contacts, and what happens to their data
- Moving to your new program from an existing one
- Multi-factor authentication (MFA) for your dashboard login
- Notifications from Leat: what they are and who gets them by email
- Paying with and topping up gift cards on Lightspeed K-Series
- Physical gift cards
- Portal sessions: let contacts use your loyalty programme on a screen in your store
- Prorated invoices when you go over your contact limit
- Recurring emails: setting one up, and every option
- Remind contacts before their voucher expires
- Removing a user from your dashboard
- Revenue from rewards and promotions
- Rewards and vouchers for a specific group of contacts
- Saving views of your contacts, like your top savers or one tier
- Seeing the website visits and sales from an email in Google Analytics
- Seeing your whole email in the browser with Webview
- Selling and redeeming Leat gift cards on Toast POS
- Selling gift cards online
- Sender profiles: the name and address your emails come from
- Sending a reminder before a booking or a feedback email after it
- Setting a support email address for your contacts
- Setting the base rule: how many points a purchase earns
- Setting up a Business App configuration
- Setting up digital gift cards in Shopify
- Setting up digital gift cards in WooCommerce
- Setting up earn rules in the Leat plugin for WooCommerce
- Setting up forms that collect useful data: best practices
- Setting up order rules
- Setting up reward and voucher discounts for Lightspeed K-Series
- Setting up reward and voucher discounts for Lightspeed X-Series
- Setting up reward and voucher discounts for Toast
- Setting up the home screen buttons in the Business App
- Set up Google sign-in for the contacts portal and private forms
- Shopify: setting up loyalty rules and rewards
- Showing a Leat voucher in a Klaviyo email
- Showing a reward only to certain contacts
- Showing images on your Business App tablet (narrowcasting)
- Showing the buyer's personal message in the gift card email
- Stamp cards: setting one up and how contacts collect stamps
- Start a Klaviyo flow from a Leat event
- Start an automation when a contact buys a specific product
- Subscribing many contacts to marketing at once, and when you shouldn't
- Subscription pricing
- Subscription types: choosing a strategy, and what the details page shows
- Switching between the front and back camera in the Business App
- System emails: where to find each automatic email
- Tag syntax: writing a tag by hand and giving it a fallback
- Three automations worth setting up first
- Tier milestones: rewards on the way to the next tier
- Tiers: best practices
- Topping up a contact's prepaid balance in the dashboard
- Tracking form views and sign-ups in Google Tag Manager
- Tracking how a voucher promotion is doing
- Use images from your Instagram posts in Leat
- Use your own domain for your forms
- Using a form in an email to collect contact data
- Using Leat personalization in a Klaviyo email
- Using the Business App without Wi-Fi
- Webhooks: send events from Leat to your own system
- What a business profile is in Leat
- What a contact's built-in attributes mean, like Channel, Anonymous and Total points received
- What an email's delivery status means: Delivered, Deferred, Bounced, Dropped and more
- What can I ask the AI Assistant?
- What information a business profile holds
- What payment providers are for
- What the data on your contacts is worth, and how to work it out
- When a gift card expires, and what sets its expiry date
- Where to find your API key or access token
- Where to start an export and where to find the file
- Who can see your AI assistant chats, and how to share one
- Why did I receive a "One of your offers can't be redeemed at the till" email?
- Why the Shopify App Store shows a price for the Leat app
- Why your email looks different in Gmail, Outlook or on a phone
- WooCommerce: setting up and redeeming rewards
- Your subscription and contract terms